Your delivery charges will depend on the products you order. These charges will be displayed during the checkout process.
Here’s how your shipping charges will work:
|Shipping Type||Order Value||Shipping Charge||Cash on Delivery Charge|
(For household products)
|Less than QAR 200||QAR 10||QAR 10|
|More than QAR 200||Free||QAR 10|
|Any||QAR 200||QAR 10|
|Less than QAR 1,000||QAR 100||QAR 10|
|More than QAR 1,000||Free||QAR 10|
If you’ve ordered furniture from Home Centre, you’ll be able to schedule a delivery date and time. While we try our best to deliver your furniture in the time slot chosen by you, please note that under exceptional circumstances your delivery slot time may vary due to factors beyond our control.
Your other orders will be delivered in 2-3 business days.
Delivery will take a little longer if it is to one of these areas.
Home Centre has the right to cancel an order if a customer doesn’t schedule their delivery within 50 days of placing their order.
Get answers to our most frequently asked questions.
I placed an order today. When can I expect my shipment?
Your delivery schedule will depend on the product and the time that you placed your order. Go to the Orders section under My Account or click on the order number in your Order Confirmation email to check on the status of your delivery.
If delivery is delayed due to unforeseen circumstances, but still done on the same day in a later slot, Home Centre is not liable to refund delivery charges.
What if I miss a delivery?
If you are not at home, our delivery partner will call you and request you to reschedule your delivery. Simply contact our Customer Support team at 800-HOME [800-4663], and we’ll schedule another delivery date and time that suits you better.
I’ve already paid QAR 10, so why am I being charged an additional QAR 10?
These two amounts are for two separate charges. Our standard shipping charge is QAR 10, and our Cash on Delivery charge is also QAR 10. If you’re paying by cash, you’ll have to pay an extra QAR 10 over and above our shipping charge. Of course, you can always avoid the Cash on Delivery charge by paying with your Credit or Debit Card.
How do I schedule my delivery?
If you order Home Centre furniture, you’ll be able to schedule your delivery date and time in 4 simple steps:
Can I pick up my order from your warehouse?
No, but you can pick up your order from our delivery partner’s office if you wish. Simply ask them to hold your order at their office when they contact you before delivery.
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