Shipping

I placed an order today. When can I expect my shipment?

Your delivery schedule will depend on the product and the time that you placed your order. Go to the Orders section under My Account or click on the order number in your Order Confirmation email to check on the status of your delivery.

 

What if I miss a delivery?

If you are not at home, our delivery partner will call you and request you to reschedule your delivery. Simply call our Customer Support team on 8000-8466‎, and we’ll schedule another delivery date and time that suits you better.

 

I’ve already paid BHD 1, so why am I being charged an additional BHD 1?

These two amounts are for two separate charges. Our standard shipping charge is BHD 1, while our Cash on Delivery charge is BHD 1. If you’re paying by cash, you’ll have to pay an extra BHD 1 over and above our shipping charge. Of course, you can always avoid the Cash on Delivery charge by paying with your Credit or Debit Card.

 

How do I schedule my delivery?

If you order Home Centre furniture or any Mothercare product that needs assembly, you’ll be able to schedule your delivery date and time in 4 simple steps:

1. Add the product to your basket and proceed to checkout.
2. Enter your shipping address. You have the option to pin your location on Google Maps to help us find your address faster.
3. Select your delivery date. Available dates will be highlighted in green. For Home Centre, you can also click on the default Express delivery date, highlighted in red on the calendar.
4. Select a convenient time to receive your order.

 

Can I pick up my order from your warehouse?

No, but you can pick up your order from our delivery partner’s office if you wish. Simply ask them to hold your order at their office when they contact you before delivery.